Front of House Manager

Hive Collective • West Palm Beach, FL

34d • Onsite

About The Position

Hive Collective is a dynamic and growing conglomerate dedicated to providing exceptional customer experiences through our retail, restaurant, and design businesses. We are currently seeking a passionate and experienced Front of House Manager to lead the operations of our vibrant dining space while ensuring our guests enjoy impeccable service. Schedule is Tues - Sat, 1 pm to close.

Requirements

• 3+ years in front-of-house restaurant management or a similar role, preferably in a high-end dining environment.
• Strong leadership, problem-solving, and communication abilities; adept at handling high-pressure situations with grace and professionalism.
• Familiarity with restaurant POS systems and scheduling software; knowledge of Toast/Sling a plus; understanding of hospitality industry best practices.
• Ability to read and understand English; basic math and computer skills.
• Passion for hospitality, attention to detail, and a commitment to delivering memorable guest experiences.
• Ability to stand and walk for 8-10 hour shifts.
• Able to lift and carry trays, food, and beverages safely (up to 50 pounds).
• Flexibility in scheduling, including weekends and holidays.

Nice To Haves

• Bachelor’s degree in Hospitality Management or a related field preferred but not required
• Knowledge of Toast/Sling a plus

Responsibilities

• Oversee daily front-of-house operations, including staff management, customer service, and workflow efficiency.
• Recruit, train, schedule, and supervise front-of-house team members, fostering a collaborative and professional environment.
• Ensure high standards of service and guest satisfaction, responding promptly and effectively to customer inquiries or concerns.
• Collaborate with the back-of-house, pastry, counter, and other teams to maintain seamless communication and exceptional dining experiences.
• Monitor and manage inventory, supplies, and front-of-house equipment to ensure operational readiness.
• Maintain compliance with health, safety, and cleanliness standards for the dining area.
• Develop and implement strategies to enhance customer engagement, improve service offerings, and increase revenue.
• Analyze sales and service data to identify trends, optimize performance, and contribute to financial goals.
• Create and maintain the Hive culture, focusing on collaboration over competition, high standards of excellence, and a fluid and flexible approach to restaurant operations.

Benefits

• Dynamic and supportive work environment that values and prioritizes God, family, and work.
• Opportunities for professional growth and development.
• Engaging and collaborative company culture.
• 50% Hive Collective employee discount for you and immediate family members.
• Paid holidays and Paid Time Off (PTO) after initial employment period for Full-Time Employees
• No work on Sundays and major holidays
• Option to join Hive’s healthcare plan after meeting eligibility period and Full-Time status
• Option to join Hive’s 401k plan with up to 3% match after 1 year of employment for eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level