Front of House Manager

Cadence Chandler by Cogir•Chandler, AZ

About The Position

The Front of House Manager leads daily operations in the community restaurant and directs front-of-house food and beverage staff. The role focuses on creating a high-quality dining experience for residents, training team members, coordinating with the kitchen, responding to resident needs and concerns, and maintaining food safety and sanitation compliance. The manager also prepares schedules, helps control budgets and inventory, oversees special dining events, and covers shifts resulting from call-offs. Flexible availability, including weekends and holidays, is required.

Requirements

High school diploma or equivalent.
Food Handler Card/Serve Safe certification, or ability to obtain it.
Understanding of kitchen and dining sanitation and food codes.
At least four years of full-cycle food service experience in an upscale dining environment.
Excellent interpersonal and communication skills.
Team-player attitude and demonstrated leadership skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Problem-solving and conflict-resolution skills.
Friendly, patient, and professional demeanor.
Strong attention to detail and commitment to excellent customer service.
Availability to work flexible shifts, including weekends and holidays.

Nice To Haves

Two years of supervisory or front-of-house/dining room management experience.
Previous experience in senior living.

Responsibilities

Direct and manage all food and beverage staff for front-of-house operations.
Ensure resident satisfaction through a high-quality dining experience.
Provide initial and ongoing training for dining room staff, including servers and support personnel.
Prepare weekly schedules, adjust schedules for community events, and maintain budget controls.
Monitor table assignments and seating arrangements to accommodate resident needs and preferences.
Organize and oversee special dining events, holiday celebrations, and themed meals.
Assist in maintaining inventory control of food, alcohol, supplies, and equipment.
Monitor food-handling procedures and service flow.
Order and manage dining room supplies, including linens, utensils, and tableware.
Build relationships with residents and address feedback, concerns, and special requests.
Provide a safe and comfortable work environment while following company policies and procedures.
Cover shifts resulting from call-offs.
Ensure compliance with local health department regulations and Cogir Senior Living standards.