Front of House Manager

Boston Pizza•Vaughan, IN
•CA$50,000 - CA$75,000

About The Position

A Front of House Manager at Boston Pizza Vaughan assists the General Manager with the restaurant’s daily operations. The role supports the training, development, staffing, scheduling, and performance management of Front of House team members, and helps ensure that guests and team members have an excellent Boston Pizza experience. The manager demonstrates leadership, champions a fun and safe work environment, and contributes to a thriving workplace culture. The successful candidate leads by example and works alongside team members, coaching them in the moment. They pursue professional development and learning, use strong organizational and time-management skills to achieve goals, build positive working relationships, communicate goals and challenges effectively, and continuously coach the team. They maintain a positive composure in a fast-paced environment and uphold the Foundations of Hospitality, Boston Pizza brand standards, and food safety.

Requirements

  • Strong organizational skills and effective time management.
  • Ability to build relationships and work cohesively with all team members.
  • Effective communication skills.
  • Ability to maintain positive composure in a fast-paced environment.
  • Commitment to Boston Pizza’s Foundations of Hospitality, brand standards, and food safety.

Nice To Haves

  • Interest in professional development and ongoing learning and skill-building.

Responsibilities

  • Assist the General Manager with the restaurant’s daily operations.
  • Support training, development, staffing, scheduling, and performance management of Front of House team members.
  • Help ensure guests and team members have an excellent Boston Pizza experience.
  • Lead by example, work alongside team members, and coach them in the moment.
  • Communicate goals and challenges, and continuously coach the team on ways to progress.
  • Champion a fun and safe work environment and contribute to a thriving workplace culture.
  • Uphold the Foundations of Hospitality, Boston Pizza brand standards, and food safety.

Benefits

  • Flexible scheduling.
  • Career growth opportunities within the restaurant or at Boston Pizza head office.
  • Boston Pizza Scholarship Program.
  • Management Training Programs, Leadership Development Sessions, and mentorship programs and initiatives.
  • Respectful culture and work environment where feedback matters.
  • Reward and recognition programs.
  • Opportunities to build relationships and give back to the local community.
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