Front of House Manager
About The Position
The Friendly Toast is seeking an engaging, motivated, and solution-oriented Front of House Manager to oversee daily restaurant operations and take on leadership responsibilities. The restaurant describes itself as an all-day brunch and bar with an eclectic, scratch-made menu and emphasizes a safe, healthy, supportive, and inclusive workplace. The role includes managing staff and service, hiring and training employees, scheduling coverage, managing inventory and supplies, and maintaining health and safety compliance. The manager collaborates with the executive chef on the menu and helps provide a welcoming environment for guests and team members. Hours may vary when managers need to fill in for employees or respond to emergencies. The position requires the ability to perform restaurant-level functions, including delivery when needed. It involves prolonged standing, bending, stooping, twisting, lifting products and supplies weighing up to 45 pounds, repetitive hand and wrist motion, and working with hot, cold, and hazardous equipment. The role also uses phones, computers, printers, and other office equipment. A background check is required before hire.
Requirements
- Experience in restaurant management, including hiring, training, and supervising employees.
- A proven track record of providing exceptional customer service and fostering a positive workplace culture.
- Strong communication, leadership, and problem-solving skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Knowledge of health and safety regulations and experience managing inventory and ordering supplies.
- Passion for scratch-made food and commitment to providing an inclusive and welcoming environment for guests and team members.
- Ability to perform restaurant-level functions, including delivery when needed.
- Ability to stand for prolonged periods; bend, stoop, and twist; lift products and supplies weighing 45 pounds; and perform repetitive hand and wrist motions.
- Ability to work with hot, cold, and hazardous equipment and operate phones, computers, printers, and other office equipment.
- Must complete a background check before hire.
Responsibilities
- Oversee daily restaurant operations, including managing staff and ensuring high-quality customer service.
- Hire, train, and schedule employees to ensure adequate coverage and optimal team performance.
- Manage inventory, order supplies, and ensure compliance with health and safety regulations.
- Collaborate with the executive chef to develop and maintain a diverse, scratch-made menu that exceeds guest expectations.
- Provide a welcoming and inclusive environment for guests and team members.
- Evaluate employee performance, provide feedback, and implement performance improvement plans as necessary.
- Fill in for employees or respond to emergencies as needed.
Benefits
- 40 hours of sick time each year
- 80 hours of paid time off
- Medical, dental, vision, and other supplementary benefits
- 401(k) plan options with employer match
- Flexible schedule
- Referral program
- Two paid holidays a year: Christmas Day and Thanksgiving Day
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
