Front Line Manager - 2nd Shift

CarMax • Frederick, MD

1d • $60,000 - $105,100

About The Position

CarMax is hiring a Front-Line Manager in Training for its Service Operations department. The role begins with a structured six-week development program that prepares participants to manage operational processes and lead teams. Training covers Service Operations roles and responsibilities and end-to-end production processes, including inventory management and cosmetic and mechanical repair. After successfully completing the program, the associate transitions into one of these leadership roles: Flow Mechanical Manager, Flow Cosmetic Manager, Flow Supply Manager, Inventory Manager, or Service Manager.

The position supports store procedures and operational processes, collaborates with cross-functional teams to meet quality and production goals, and applies CarMax leadership principles and values. The manager is also responsible for the Environmental, Health and Safety program for their department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and personal protective equipment.

The position is based at 4010 - Frederick Recon, 8500 Progress Drive, Frederick, Maryland. The annual salary range is $60,000 to $105,100. The associate may be eligible for bonus and equity. CarMax describes paid sick, vacation, and holiday time for eligible full-time associates; details vary according to employment classification and applicable state law.

Requirements

• Ability to lead and manage teams effectively to achieve operational goals.
• Strong data interpretation and record-accuracy skills for process compliance.
• Ability to multitask and prioritize in a fast-paced environment.
• Excellent verbal and written communication skills for interactions with associates and customers.
• Proficiency in common and proprietary software systems.
• Valid driver’s license.
• Flexibility to work in indoor and outdoor environments, including inclement weather.
• Willingness to work varied schedules, including nights, weekends, and holidays, and to travel occasionally.

Nice To Haves

• Three or more years of management experience preferred.

Responsibilities

• Demonstrate comprehension of training content throughout the six-week program.
• Support the execution of store procedures and operational processes to ensure efficiency and compliance.
• Complete CarMax’s Management Development Program and apply leadership principles in real-world situations.
• Collaborate with cross-functional teams to maintain quality and meet production goals.
• Model CarMax values, including integrity, respect, and a customer-first mindset.
• Prepare to transition into a leadership role, managing associates and driving performance.
• Manage the Environmental, Health and Safety program for the department and/or location, including self-inspections, hazardous waste disposal, workplace safety, and PPE.

Benefits

• Eligible associates receive paid sick time, with up to 48 hours per year accrued per pay period, subject to applicable terms.
• Eligible full-time hourly or commission/incentive associates receive 80 to 200 hours of vacation time per year after a 90-day waiting period, depending on years of continuous service.
• Eligible associates receive pay for six scheduled holidays per year and one floating holiday.
• Eligible associates who work on a scheduled holiday due to business need may receive Holiday Premium Pay.
• Full-time salaried associates receive paid time away as needed for sick leave, vacation, bereavement, jury duty, holidays, and floating holidays, subject to manager approval.
• May be eligible for bonus and equity.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed