Front End Team Member I [Part-time]

LEXINGTON REAL FOODS COMMUNITY COOPERATIVE•Buffalo, NY

3d•$18 - $26

About The Position

The Front End Team Member I executes plans assigned by the Department Manager to support department quality, product selection, promotion, training, and stocking, and to meet sales, margin, turns, labor, and customer-service objectives. The role helps maintain a clean, growing, well-maintained department with exceptional product quality and assists with cashing and delivering an irresistible store experience. The team member provides exemplary service to customers and co-workers; operates registers and related checkout equipment; handles payments and cash drawers; shares product information; and supports team training and cross-training. The role also performs product preparation, food-safety, merchandising, stocking, receiving, inventory, ordering, sanitation, safety, and general maintenance tasks as assigned. The work environment is a fast-paced shipping and receiving stockroom, with possible exposure to cold, hot, wet, or humid conditions; fumes, airborne particles, and hazardous materials; fresh foods including meat and seafood; items handled by the public; cement floors; moderate to loud noise; and moving mechanical parts. Availability is open, with a preference for 6:30 a.m.–3:00 p.m. Estimated hours are 15–25 per week.

Requirements

Knowledge of organic and natural products, commercial growing practices, and organic certification regulations.
Availability to work weekends, holidays, mornings, and nights.
Outgoing, friendly personality.
Objectivity, neutrality, and calmness under pressure.
Ability to follow established systems, procedures, and policies with great attention to detail.
Consistent follow-through on commitments and deadlines.
Ability to read and comprehend instructions.
Ability to manage multiple demands, prioritize tasks, and stay organized.
Flexibility and adaptability to changing conditions and job requirements.
Intermediate Microsoft Office skills.
Ability to analyze indicators such as margin, sales, sales growth, and SPLH.
Excellent verbal and written communication skills.
Excellent problem-solving skills.
Ability to plan, develop, and implement efficient and productive systems.
Ability to maintain confidentiality.
Ability to operate material-handling equipment, such as pallet jacks, loading dock lifts, and truck rail gates.
Ability to use a computer keyboard, monitor, mouse, telephone, and various office equipment continuously.
Ability to lift and carry up to 50 pounds throughout the workday.
Ability to stand for long periods and walk, bend, stoop, squat, kneel, reach, and climb stairs or ladders throughout the workday.
Ability to communicate clearly and effectively with customers and co-workers.
Sufficient finger and hand dexterity to grasp and hold items of different sizes.
Close, distance, and peripheral vision and depth perception; ability to read register screens, product labels, and shelf labels.

Nice To Haves

Grocery retail experience preferred.

Responsibilities

Provide and model exemplary service to customers and co-workers using established customer-service standards.
Operate registers, scanners, scales, and credit/debit card terminals; perform basic math for payments and change; and maintain an accurate cash drawer.
Provide product information and educational materials to customers and answer questions.
Model the organization’s culture values, policies, and procedures; promote team building; treat co-workers consistently and fairly; and communicate clearly, directly, and respectfully.
Seek and implement improvements in efficiency, accuracy, service, quality, and safety.
Influence and participate in training newly hired or newly assigned team members, including operational cross-training and product-knowledge training.
Cut, weigh, wrap, price, and package products according to specifications.
Follow food-safety practices and product-rotation procedures to support shelf life and product safety.
Maintain safe, clean, organized work areas and keep products accurately signed according to current standards.
Follow in-store receiving and returns guidelines and maintain effective working relations with suppliers.
Keep cases and endcaps clean, attractive, fully stocked, and fronted.
Execute category-management plans for new products and maintain in-stock availability.
Execute assigned merchandising plans and plan and participate in resets as needed.
Attend and participate in scheduled team meetings.
Conduct periodic department inventories and place orders as assigned by the Department Manager.
Report equipment and tool malfunctions.
Follow and model safety rules, use required safety devices and tools, complete assigned documents and checklists, and execute approved safety and sanitation programs, including equipment-cleaning schedules.
Perform maintenance and other tasks assigned by the MOD or Department Manager.