Front End Supervisor

Associated Food Stores•West Jordan, UT

About The Position

The Front End Supervisor oversees front-end operations, maintains checkout coverage and productivity, supports accurate and secure cash handling, and promotes a friendly and professional customer experience. The role communicates sales and pricing information to front-end personnel, helps operate registers and bag purchases when needed, and ensures front-end supplies are available and properly controlled. The supervisor also follows company security, cash accounting, store opening and closing, and conduct policies, while supporting morale and good working relationships across the store. Applicants must have previous front-end experience and be at least 21 years old to sell tobacco products and/or alcohol and supervise sales for employees under 21. The ability to understand written, oral, or diagram instructions and help resolve team member or guest concerns is required. An equivalent combination of relevant education and experience will be considered. Reasonable accommodations may be researched to enable individuals with disabilities to perform essential duties.

Requirements

Previous front-end experience.
Must be at least 21 years old to sell tobacco products and/or alcohol and supervise sales for employees under 21.
Ability to apply common-sense understanding to written, oral, or diagram instructions and help resolve team member or guest concerns.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Communicate ad items, special prices, coupon deals, and other sales-program information to front-end personnel.
Notify appropriate personnel promptly about pricing errors or items missing from the file.
Monitor front-end coverage during high-volume periods and arrange additional help as needed.
Operate the cash register, bag purchases, and perform checkout procedures when needed.
Help ensure front-end supplies are available, controlled, and used properly within established budgets and guidelines.
Ensure timely pickup, control, accuracy, and security of cash in registers and the safe.
Implement security and cash-drawer accounting procedures according to company policies.
Follow company policy when opening and closing the store.
Promote customer relations through friendly and courteous behavior.
Promote department and store morale through honest, open, friendly, and professional communication.
Maintain good working relationships with other department managers to improve storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.