Front End Supervisor

Macey's (Associated Food Stores, Inc)•West Jordan, UT

6d•$17 - $19

About The Position

The Front End Supervisor helps oversee front-end operations, ensuring adequate checkout coverage, accurate and secure cash handling, proper use and availability of supplies, and consistent customer service. The supervisor communicates sales information and pricing issues to front-end personnel and supports register, bagging, and checkout procedures as needed. The role also promotes team morale, professional communication, strong working relationships with other department managers, and compliance with company policies and directives. Reasonable accommodations may be researched to enable individuals with disabilities to perform essential duties.

Requirements

Previous front-end experience.
Must be at least 21 years old to sell tobacco products and/or alcohol and supervise their sale by employees under 21.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and to help resolve team-member or guest concerns.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Stay informed about advertised items, special prices, coupon deals, and other sales-program features, and communicate relevant information to front-end personnel.
Promptly notify appropriate personnel about pricing errors or items missing from the file.
Monitor front-end coverage during high-volume periods and arrange additional help as needed.
Assist with checkout by operating the cash register, bagging purchases, and performing related procedures quickly, accurately, and in a friendly manner.
Help ensure the availability, control, and proper use of front-end supplies within established budgets and guidelines.
Ensure timely pickup, control, accuracy, and security of cash in registers and the safe.
Implement security and cash-drawer accounting procedures in accordance with company policies.
Follow company policy when opening and closing the store.
Promote positive customer relations through friendly and courteous behavior.
Promote department and store morale through friendly, professional, honest, and open communication.
Maintain good working relationships with other department managers to support storewide sales improvement.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.