Front End Supervisor

Associated Food Stores•Salt Lake City, UT

About The Position

The Front End Supervisor supports efficient, accurate, and friendly front-end operations. The role communicates sales information to front-end personnel, monitors staffing coverage during busy periods, assists with checkout duties, and oversees front-end supplies and cash handling in accordance with company policies and guidelines. The supervisor also helps maintain customer relations, team morale, and effective working relationships across departments, and serves as a professional example for store team members. Previous front-end experience is required. Applicants must be at least 21 years old to sell tobacco products and/or alcohol and supervise sales by employees under 21. The ability to apply common-sense understanding to instructions and help resolve team member or guest concerns is required. An equivalent combination of relevant education and experience will be considered.

Requirements

Previous front-end experience.
Must be at least 21 years old to sell tobacco products and/or alcohol and supervise sales for employees under 21.
Ability to apply common-sense understanding to written, oral, or diagram-based instructions and to help resolve team member or guest concerns.
An equivalent combination of relevant education and experience will be considered.

Responsibilities

Stay informed about advertised items, special prices, coupon deals, and other sales-program features, and communicate this information to front-end personnel.
Notify appropriate personnel promptly of pricing errors or items missing from the file.
Monitor front-end coverage during high-volume periods and arrange additional help as needed.
Assist with checkout by operating the cash register, bagging purchases, and completing related procedures quickly, accurately, and courteously.
Help ensure front-end supplies are available and properly controlled and used within established budgets and guidelines.
Ensure timely pickup, control, accuracy, and security of register and safe cash.
Implement security and cash-drawer accounting procedures in accordance with company policies.
Follow company policy when opening and closing the store.
Promote positive customer relations through friendly and courteous behavior.
Promote department and store morale through professional, honest, and open communication.
Maintain good working relationships with other department managers to help improve storewide sales.
Comply with company policies, programs, and directives, including the Code of Conduct.
Set a professional example for other store team members.