Front End Office Teammate

Northeast Grocery•City of Troy, NY

About The Position

The Front End Office Teammate advocates for guests and helps provide a friendly, helpful, easy, and safe shopping experience. The role requires a professional appearance in accordance with the dress code and personal grooming policy, and a neat, clean, and safe work area. Duties include bagging groceries, performing price checks, loading carts, carrying groceries to guests’ cars, and operating the bottle return area according to company policies and procedures. The teammate also maintains front-end supply levels, communicates policies and promotional programs to guests, and performs other duties as assigned by management. Pay is based on experience; the starting pay amount is not provided.

Requirements

  • Strong communication skills.
  • Exceptional customer service skills.
  • Reliability.
  • Basic literacy.
  • Basic computer skills.
  • Satisfactory performance reviews.
  • Ability to meet the listed physical demands: constant sitting, standing, and twisting for 5–8 hours; frequent bending, squatting or kneeling, and pivoting for 3–5 hours; and occasional pushing or pulling for 1–3 hours, up to 50 lbs.

Responsibilities

  • Greet each guest, make eye contact, and thank each guest served.
  • Provide a friendly, helpful, easy, and safe shopping experience that meets guests’ expectations.
  • Maintain a professional manner in accordance with the company dress code and personal grooming policy.
  • Work safely and maintain a neat and clean work area according to company policies and procedures.
  • Fill guest orders with care and efficiency, including bagging groceries, performing price checks, loading carts, and carrying out groceries.
  • Operate the bottle return area safely and according to company policies and procedures.
  • Maintain sufficient stock of front-end supplies.
  • Communicate new policies and promotional programs to guests.
  • Perform other related duties as assigned by management and adhere to company policies and procedures.
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