Front End Manager Cheney, WA.

Albertsons Companies • Cheney, WA

12h

About The Position

The Front End Manager oversees front-end operations at an Albertsons Companies store, supporting store performance goals and ensuring fast, friendly, and accurate checkout service. The role is customer-facing and fast-paced, with responsibility for customer service, operational consistency, checkout efficiency, and associate development.

The manager coordinates daily front-end activities, including scheduling and service coverage; handles cash processes and required reporting; monitors supplies; and supports labor planning, budgeting, and expense control. The role also provides checkout assistance as needed and maintains a clean, organized, safe, and positive front-end environment while following company policies and procedures.

Requirements

• Strong customer-service focus and professional team presence.
• Effective communication, coaching, and collaboration skills.
• Strong organization, prioritization, and planning abilities.
• Ability to remain composed in fast-paced, customer-facing environments.
• Knowledge of front-end operations and customer service execution.
• Knowledge of cash handling, reconciliation, and compliance practices.
• Knowledge of labor planning, scheduling, and service coverage.
• Safety awareness and loss-prevention support knowledge.
• Knowledge of front-end systems, registers, and store operations.
• Knowledge of cash handling procedures, security protocols, and transaction policies.
• Familiarity with scheduling tools and basic computer applications.
• Ability to train, coach, and support associate development.
• Ability to stand, move, lift, carry, or push objects as required.
• Ability to operate and troubleshoot front-end equipment.
• Flexible availability, including evenings, weekends, and holidays.
• Reliable attendance and compliance with company policies, safety standards, and the Code of Business Conduct.
• No travel required.

Responsibilities

• Oversee and coordinate front-end operations to ensure fast, friendly, and accurate checkout service.
• Support customer service programs and respond to customer concerns in a timely and professional manner.
• Provide checkout support as needed, including register functions and customer assistance.
• Guide front-end activities, including scheduling, service levels, and daily operations.
• Maintain cleanliness, organization, and a positive front-end environment.
• Manage cash handling processes, including tills, safe counts, reconciliation, refunds, and transactions.
• Monitor inventory and ordering of front-end supplies and materials.
• Hire, train, coach, and develop front-end associates and supervisors.
• Support labor planning, budgeting, and department expense control.
• Maintain compliance with company policies, safety standards, and operational procedures.
• Complete daily reports, payroll processes, and required documentation.
• Review service metrics, cash variances, and performance trends.
• Operate and troubleshoot front-end equipment as needed.

Benefits

• Competitive wages paid weekly.
• Associate discounts.
• Health and financial well-being benefits for eligible associates, including medical, dental, and 401(k) benefits.
• Time off, including vacation, holidays, and sick pay, subject to eligibility requirements.
• Training, career growth, and development support.
• Inclusive work environment.
• Benefits may include vision, disability and life insurance, accrued sick pay, PTO or vacation pay or Flexible Time Off, paid holidays, bereavement pay, and pension and/or 401(k) eligibility.
• Associates in this position may be eligible for a quarterly bonus, if applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed