Front End Lead (Full-Time)

Murdoch's Ranch & Home Supply • College Station, TX

6d

About The Position

The Front End Lead provides customers with a welcoming first and last impression while honoring Murdoch’s mission, values, and principles. The role focuses on friendly, attentive customer service, accurate point-of-sale transactions, proper cash handling, and maintaining and merchandising the front end. The Front End Lead supports the store team with product lookups, stock checks, customer direction, and communication across store functions. They also teach, train, and coach new and existing Cashiers and serve as the subject matter expert on Cashier processes, routines, and systems.

The position supports department leads and managers in maintaining merchandising and store-appearance standards, completing inventory pricing and maintenance, and helping keep the store safe. Additional work may include stocking and recovering merchandise across departments, load-outs and carry-outs, and other duties throughout the store. The role works with the Assistant Store Manager to develop and achieve goals.

Requirements

• Strong written, oral, and interpersonal communication skills.
• Strong organizational skills.
• Positive attitude and demonstrated practice of learning.
• Ability to excel in a fast-paced, evolving work environment.
• Familiarity with standard concepts and practices within a retail environment.
• Strong Windows-based computer skills, especially with Microsoft products.
• Ability to stand for long periods.
• Ability to lift repetitively and heavily, up to 50 pounds.
• Ability to bend, carry, and push.
• Ability to work on a ladder.
• Ability to perform repetitive wrist movements on a keyboard.
• Close vision for computer work.

Responsibilities

• Provide exceptional customer service, greet customers as they enter, and thank them as they leave.
• Perform accurate point-of-sale transactions and properly balance the cash drawer each day.
• Teach, train, and coach new and existing Cashiers; serve as the subject matter expert on Cashier processes, routines, and systems.
• Support department leads and managers in maintaining merchandising and store-appearance standards.
• Merchandise, stock, restock, and recover products in the front end and other departments according to company standards.
• Complete inventory pricing and maintenance duties.
• Perform load-outs and carry-outs as needed.
• Create and maintain a safe environment for customers and team members.
• Communicate effectively, build positive working relationships, and use proper radio and phone etiquette.
• Work with the Assistant Store Manager to develop and achieve goals.
• Perform other duties as needed throughout the store.

Benefits

• Employee discount on merchandise.
• Multiple health insurance options after 60 days.
• Dental and vision insurance options.
• Life insurance.
• Paid vacation.
• Holiday pay.
• Paid sick time.
• 401(k) with a 4% company match.
• Paid parental leave.
• Community Giving Program that matches donations and provides paid volunteer hours.
• Wellness Program with credits that can lower medical premiums.
• Training program with over 250 courses.
• Voluntary insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed