CEC-Front End Coordinator Part Time

TJX•Baxter, MN

2d•Onsite

About The Position

The Front End Coordinator is responsible for promoting an excellent customer experience and overseeing front-of-store Associates to ensure prompt, courteous service and promotion of loyalty programs. The Coordinator leads by example, engages with customers, and helps maintain a clean and organized store while role-modeling outstanding service. The role trains and mentors Associates on front-end principles and on personalizing customer interactions while promoting loyalty programs. It coordinates register assignments, point-of-sale coverage, and Associate breaks; responds promptly to customer concerns; and ensures tasks are completed according to the store plan. The Coordinator communicates priorities and progress to management and Associates, partners with management on training needs, and helps uphold labor laws, policies, procedures, safety practices, and store shrink-reduction goals. This is a part-time position at TJ Maxx Store 1508 in Baxter, Minnesota. The starting pay range is USD $15.50 to $16.00 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

Available to work a flexible schedule, including nights and weekends.
Strong understanding of merchandising techniques.
Able to multitask.
Strong communication and organizational skills, with attention to detail.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively with peers and supervisors as a team player.
Able to train others.
One year of retail experience and six months of leadership experience.

Responsibilities

Promote an excellent customer experience and a positive internal and external customer experience.
Oversee front-of-store Associates to ensure prompt, courteous service and promote loyalty programs.
Lead by example by engaging and interacting with customers and maintaining a clean, organized store.
Promote honesty and integrity and maintain confidentiality.
Train and mentor Associates on front-end principles and coach them on personalizing customer interactions while promoting loyalty programs.
Assign registers, support and respond to point-of-sale coverage needs, and coordinate Associate breaks.
Address customer concerns and issues promptly.
Ensure Associates execute tasks and activities according to the store plan, prioritizing as needed.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Give and accept recognition and constructive feedback.
Partner with management on Associate training needs to increase effectiveness.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink-reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation benefit
Bereavement benefit
401(k) with Associate contributions
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
401(k) match for Associates who meet service or hours requirements
Medical, dental, and vision coverage for Associates who meet service or hours requirements
Health savings account (HSA) for Associates who meet service or hours requirements
Health care flexible spending account (FSA) for Associates who meet service or hours requirements
Life insurance for Associates who meet service or hours requirements
Short- and long-term disability coverage for Associates who meet service or hours requirements
Paid parental leave for Associates who meet service or hours requirements
Paid holidays, vacation, and sick leave for Associates who meet service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance