Front End Coordinator

Meijer•Northville, MI

4d•$16 - $25

About The Position

The Front End Coordinator is responsible for efficiently facilitating customer sales transactions at the front registers while maintaining cash controls, ensuring customer satisfaction, and safeguarding company assets. The role assists customers as needed, maintains a friendly and energetic demeanor, and follows procedural guidelines. The Coordinator supports checkout operations and customer service, as well as merchandising and general department tasks. Responsibilities include maintaining clean checkout areas, handling payments and point-of-sale transactions, keeping products properly stocked, rotated, priced, and displayed, complying with food safety and advertising requirements, and promoting a safe work environment. Reliable and consistent attendance is required.

Requirements

High school diploma or equivalent.
2–3 years of related retail experience.
One year of management experience.
Ability to communicate clear and precise direction to team members.
Ability to resolve conflict by addressing root-cause issues.
Ability to manage multiple tasks.
Ability to analyze financial and statistical information and use it to make informed decisions.
Ability to consult with customers on matters related to the department.
Ability to lead an organization that practices working safely.
Ability to mentor team members, including hourly team members.
Successful completion of all required certifications.
ServSafe certification.

Nice To Haves

Previous experience in the natural foods industry.

Responsibilities

Ensure customers receive outstanding service through the checkout lanes.
Greet customers entering the store and respond promptly to customer needs.
Assist in overseeing accurate and efficient operation of cash registers.
Receive payments by cash, check, credit card, gift card, or automatic debit.
Operate the cash register and electronic scanner, enter PLU or UPC information, and display purchase costs, tax, and rebates.
Maintain clean and orderly checkout areas, free of personal items.
Ensure completion of all Point of Sale transactions and proper control of register cash.
Model exceptional, fast, and friendly customer service.
Review customer surveys and feedback from the previous day or week.
Prepare, package, stock, and display merchandise appropriately.
Comply with price changes and food safety requirements.
Order manually ordered items.
Stock, rotate, and merchandise products according to department procedures.
Remove inferior or out-of-code products from display and ensure they are not sold.
Ensure products are accurately priced and sale prices are current.
Consult with customers about consumer products when needed.
Execute advertising setup requirements, including signage.
Meet or exceed sales-floor condition expectations in the assigned department.
Promote a safe work environment.
Maintain reliable and consistent attendance.
Use the production planner and fresh dashboard properly.
Perform other daily tasks as required.