Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Angleton, TX

1d•Onsite

About The Position

Front End Associates/Cashiers provide extraordinary shopping experiences and exceptional service at checkout. The role involves greeting and assisting guests, operating registers and scanners, processing payments, accurately handling cash and change, bagging or boxing merchandise, and maintaining a clean, organized checkout area. Associates may answer questions, address guest complaints courteously, assist with carry-outs, stock shelves, check price tags, and help prepare for and conduct inventory. The position requires following company and OSHA safety rules, maintaining the required uniform, attending work on time, and completing management-assigned tasks. Associates are expected to demonstrate the company mission and values, work cooperatively, manage time and stress in a fast-paced environment, and provide attentive, professional guest service. Physical duties include standing, walking, bending, reaching, lifting, and occasionally pushing or pulling heavy items. The work environment is described as fun and positive, with possible exposure to outside weather and usually moderate noise.

Requirements

Must be over age 21 to work at Spec's.
Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may be required in some cases.
Ability to read, comprehend, and write simple instructions or memos.
Ability to communicate with and understand coworkers and guests.
Ability to add, subtract, multiply, and divide whole numbers, fractions, and decimals, and calculate discounts and percentages.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions.
Responsible, reliable, and committed to providing extraordinary service.
Patience, friendliness, an outgoing personality, self-motivation, a strong work ethic, and timely completion of assignments.
Ability to manage stress and prioritize tasks in a fast-paced environment.
Ability to meet the physical demands of the role, including standing, walking, bending, climbing, balancing, reaching, lifting, and pushing or pulling.
Ability to communicate and understand, and vision sufficient for close vision, depth perception, and adjusting focus.
Physical attendance according to a management-set schedule that may vary with business needs.
Must be available to work any shift on Friday or Saturday and be available for 80% or more of shifts each week.

Nice To Haves

Previous cashiering experience.
High school diploma or GED.
Previous experience in retail or customer service.
Familiarity with cash-handling procedures.
Strong communication skills, including phone etiquette.
Bilingual skills.

Responsibilities

Demonstrate the company mission statement and core values and maintain uniform standards.
Greet guests, follow the appropriate guest-service script, and provide helpful, professional service.
Operate cash registers, electronic scanners, computers, and related equipment; look up products and prices as needed.
Scan the correct barcode to ensure accurate pricing and monitor merchandise brought to the register.
Suggestively sell items and offer add-on items and the charity of the month.
Redeem coupons and weigh produce when required.
Ask guests to read and answer pin-pad questions themselves.
Check acceptable identification and use the required sign-in procedures when necessary to ensure legal sales.
Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and accurate change.
Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
Record transaction totals on the daily record sheet, call for cash drops when limits are reached, and count down the drawer and prepare the final drop at the end of the shift.
Keep the checkout area clean and neat, maintain needed supplies, and avoid overstocking the counter.
Answer guest questions, provide information, and resolve complaints courteously when appropriate.
Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
Stock shelves, check price tags, and prepare assigned areas for inventory or assist with inventory as needed.
Carry out management directives and other assigned projects, including cleaning tasks when assigned.
Work safely in accordance with company and OSHA regulations.
Work scheduled shifts reliably and punctually; be available for any shift on Friday or Saturday and at least 80% of weekly shifts.
Stand, walk, bend, reach, handle, and lift items; regularly lift up to 25 pounds and occasionally lift 50 pounds or more, and occasionally push or pull 50–100 pounds or more.