Front End Associate/Cashier

SPECS FAMILY PARTNERS LTD•Leander, TX
•Onsite

About The Position

The Front End Associate/Cashier provides extraordinary shopping experiences and exceptional service at checkout. The role involves greeting and assisting guests, operating checkout equipment, processing payments accurately, bagging or boxing merchandise, and keeping the checkout area clean and stocked. Associates may also stock shelves, check price tags, assist with inventory, help with carry-outs, and perform other tasks assigned by management. The position requires reliable attendance, attention to detail, teamwork, and the ability to work effectively in a fast-paced environment. Full-time work is typically 35 hours per week, with availability for any shift on Friday or Saturday and at least 80% of shifts each week. Scheduling varies according to business needs. Employees must maintain a valid TABC Beverage Sellers Permit and, in some cases, a valid Food Handlers Permit. The company provides a link and login information for the TABC course after hiring and pays for up to three hours of course time; the course cost is deducted from the employee's paycheck. Employees must be over 21 to work at Spec's. The work environment is described as fun and positive, with moderate noise and possible exposure to outside weather conditions while serving guests.

Requirements

  • Must be over 21 years old to work at Spec's.
  • Must maintain a valid TABC Beverage Sellers Permit; a valid Food Handlers Permit may also be required in some cases.
  • Ability to read, comprehend, and write simple instructions or memos and communicate with and understand coworkers and guests.
  • Ability to perform basic arithmetic with whole numbers, fractions, and decimals and calculate discounts and percentages.
  • Ability to apply common-sense understanding to carry out written, oral, or diagrammed instructions.
  • Responsible, reliable, and committed to providing extraordinary service; patience, friendliness, an outgoing personality, self-motivation, and a strong work ethic are needed.
  • Ability to complete assignments promptly and identify the next task; time-management, prioritization, teamwork, and stress-management abilities are required.
  • Must meet physical demands, including standing, walking, bending, climbing, balancing, and using arms, hands, and fingers to handle, reach, and lift; lift up to 25 pounds regularly and up to 50 pounds or more occasionally, and push or pull 50–100 pounds or more occasionally.
  • Must have close vision, depth perception, and the ability to adjust focus.
  • Must attend work according to management's schedule, which may vary week to week; availability for any Friday or Saturday shift and at least 80% of weekly shifts is required for the described full-time schedule.
  • Previous cashiering experience is not required if willing to learn.

Nice To Haves

  • Cashiering experience.
  • High school diploma or GED.
  • Previous experience in retail or customer service.
  • Familiarity with cash-handling procedures.
  • Knowledge of basic math for cash transactions.
  • Strong communication skills, including phone etiquette.
  • Bilingual skills.

Responsibilities

  • Demonstrate the company mission statement and core values and maintain uniform standards.
  • Greet guests, follow the applicable Guest Services script, and provide helpful, professional service.
  • Operate cash registers, electronic scanners, computers, and related checkout equipment; look up products and prices as needed.
  • Scan the correct barcode to ensure accurate pricing and monitor items brought to the register.
  • Suggest additional items and charity-of-the-month contributions to guests.
  • Redeem coupons, weigh produce when required, and ask guests to answer pin pad questions themselves.
  • Check acceptable identification when needed and follow procedures to ensure legal sales.
  • Receive cash, checks, debit cards, credit cards, and gift cards; issue receipts and correct change, and accurately count change back to guests.
  • Bag or box merchandise appropriately and assist with carry-outs when needed and feasible.
  • Record transaction totals, request cash drops when the till limit is reached, and count down the drawer and prepare the final drop at shift end.
  • Keep the checkout area clean and orderly, avoid overstocking the counter, and ensure supplies such as register paper and paper bags are available.
  • Answer guest questions, provide information, and resolve complaints with courtesy and respect when appropriate.
  • Avoid coworker conversations when guests are present and avoid personal cell phone use on the sales floor.
  • Stock shelves and check price tags as needed.
  • Prepare assigned areas for inventory and assist with inventory when needed.
  • Carry out management directives and other assigned projects and tasks, including cleaning when assigned.
  • Work safely in accordance with company and OSHA regulations.
  • Practice teamwork, manage time and priorities, manage stress in a fast-paced environment, and maintain attendance and punctuality.
  • Communicate with guests and team members and perform required physical tasks, including standing, walking, bending, lifting, carrying, pushing, and pulling.

Benefits

  • The company will pay for up to three hours of time spent completing the TABC course; the course cost is deducted from the employee's paycheck.
  • A calculator can be provided.
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