Full Time Front End Assistant Manager

Stew Leonard's•Clifton, NJ

5d•$19 - $20

About The Position

The Front End Assistant Manager assists with the overall operations of the Front End department with limited supervision. The role helps oversee front-end supervisors and supports cashiers and customers, including resolving register issues and assisting across front-end areas. The assistant manager coordinates customer events, participates in department and management meetings, and supports hiring, training, performance feedback, scheduling, payroll accuracy, and disciplinary processes. The position also helps maintain compliance with employment laws, health codes, sanitation requirements, and safety regulations, and oversees or participates in department cleaning and safety activities.

Requirements

High school diploma or equivalent.
1 to 3 years of experience.
Must be at least 18 years old.
Ability to operate a cash register.
Excellent customer service skills.
Excellent computer skills and basic knowledge of Microsoft Excel, Word, Outlook, the HRIS system, the item maintenance system, and STCR for registers.
Excellent written and oral communication skills.
Above-average organizational skills.
Ability to delegate tasks and give clear directions.
Ability to multitask.
Excellent work ethic and interpersonal skills.
Honesty and confidentiality.
Ability to think quickly and solve problems.
Ability to be firm but fair and flexible.

Responsibilities

Oversee all Front End Supervisor functions.
Assist cashiers with technical problems involving registers.
Assist in any area of the Front End, including customer service.
Coordinate special events for customers throughout the year.
Attend department BASH, Strategy, and Managers Meetings.
Assist in hiring, promoting, and training team members.
Complete and deliver comprehensive 90-day and mid-year Performance Chats in a timely manner.
Prepare or provide feedback to the department manager for Annual Performance Appraisals.
Deliver Annual Performance Appraisals to cashier trainers, cashiers, and baggers, if applicable.
Create team member schedules and enter them into the HRIS system at least two weeks in advance.
Prepare revised cashier schedules for holidays to ensure coverage aligns with expected sales volume.
Ensure team member time cards are accurate for weekly payroll processing.
Conduct or actively participate in monthly department communication meetings, including customer service, money room, parties, and training.
Address disciplinary issues in a timely fashion.
Ensure compliance with employment laws.
Ensure the department complies with health codes, sanitation requirements, and safety regulations.
Ensure department representation at monthly Safety Committee Meetings.
Conduct or oversee daily and periodic department cleaning.
Complete other projects as needed.
Greet customers with a friendly smile and positive attitude, ensuring they feel welcome and appreciated.
Collaborate with team members to support smooth store operations.
Improve and maintain store efficiency.
Represent the store and its S.T.E.W. values positively in interactions with customers and team members.