Full Time Front End Assistant Manager

Stew Leonards•Clifton, NJ

About The Position

The Front End Assistant Manager assists with the overall operations of the Front End department under limited supervision. The role includes supporting supervisors and cashiers, coordinating customer events, and assisting with hiring, training, scheduling, performance reviews, payroll accuracy, team communication, and disciplinary matters. The assistant manager also helps ensure compliance with employment laws, health codes, sanitation requirements, and safety regulations, and oversees department cleaning as needed. The position requires frequent walking and standing, occasional lifting of up to 30 pounds, and occasional repetitive motion of the arms and hands. The role emphasizes friendly customer service, teamwork, efficiency, and representing the store’s S.T.E.W. values. This is a full-time hourly position paying $19.30–$20.00 per hour, depending on qualifications and experience. Applicants must be at least 18 years old. The employer says candidates may be able to start as soon as one week after applying.

Requirements

At least 18 years of age.
High school diploma or equivalent.
1 to 3 years of experience.
Ability to operate a cash register.
Excellent customer service skills.
Excellent computer skills and basic knowledge of Microsoft Excel, Word, Outlook, the HRIS system, the item maintenance system, and STCR for registers.
Excellent written and oral communication skills.
Above-average organizational skills.
Ability to delegate tasks and give clear directions.
Ability to multitask.
Ability to lead by example, with an excellent work ethic and interpersonal skills.
Honesty and ability to handle confidential matters.
Quick thinking and problem-solving ability.
Firm but fair approach and flexibility.
Frequent walking and standing; occasional lifting of up to 30 pounds; occasional repetitive arm and hand motions.

Responsibilities

Oversee all Front End Supervisor functions.
Assist cashiers with technical register problems and provide support in any Front End area, including customer service.
Coordinate customer special events throughout the year.
Attend department BASH, Strategy, and Managers Meetings.
Assist with hiring, promotion, and training of team members.
Complete and deliver comprehensive 90-day and mid-year Performance Chats, and prepare or provide feedback for department managers on annual appraisals.
Deliver annual performance appraisals to cashier trainers, cashiers, and baggers, if applicable.
Create team member schedules and enter them into the HRIS system at least two weeks in advance.
Prepare revised cashier schedules for holidays to align coverage with expected sales volume.
Ensure team member time cards are accurate for weekly payroll processing.
Conduct or actively participate in monthly department communication meetings, including customer service, money room, parties, and training.
Address disciplinary issues in a timely manner.
Ensure compliance with employment laws, health codes, sanitation requirements, and safety regulations.
Ensure department representation at monthly Safety Committee Meetings.
Conduct or oversee daily and periodic department cleaning.
Complete other projects as needed.
Greet customers warmly and help them feel welcome and appreciated.
Collaborate with team members and offer assistance to support smooth store operations.
Improve and maintain store efficiency, and represent the store’s S.T.E.W. values in interactions with customers and team members.