Front End Adjuster

Brown & Brown Insurance•Dallas, TX

34d•Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a Front End Adjuster to join our growing team in Dallas, TX! The Claims Adjustor is responsible for evaluating claims from start to finish using exceptional customer service qualities.

Requirements

Minimum 1-2 years of call/contact center experience
Excellent written and verbal communication skills
Proficient with Microsoft Office Suite and industry standard web applications
Ability to maintain a high level of confidentiality

Nice To Haves

Minimum of 3-5 years claim handling experience
Bilingual is a plus, not required
Service Advisor or Service Drive experience a plus
Basic mechanical knowledge of automotive systems.

Responsibilities

Handles claims from initial contact through to conclusion.
Thoroughly investigates claims and verifies eligibility
Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
Manages a high call volume with exception communication and customer service skills
Successfully works independently and in a team atmosphere.
Skillfully adapts and uses critical thinking and problem-solving issues.

Benefits

Excellent growth and advancement opportunities
Competitive pay based on experience
Paid Time Off
Generous benefits package: health, dental, vision, 401(k), etc.
Employee Stock Purchase Plan
Teammate Benefits & Total Well-Being
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.