FRONT END/CASHIER

The Kroger Co.•Palm Springs, CA

About The Position

Assist customers and process sales while demonstrating the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The role performs cashier duties, supports store accounting, and provides customer service desk services. It requires working cooperatively in a fast-paced and sometimes stressful environment, managing conflict in a reasonable and cooperative manner, handling customer and business information honestly and with integrity, following directions, and seeking assistance when needed. The associate also supports customers through direct interaction with minors, individuals with special needs, and older adults. Essential functions must be performed with or without reasonable accommodation.

Requirements

High school diploma or GED, or a combination of relevant education and experience.
Six months of cashier experience to work at the Customer Service Desk.
Minimum age of 18; 19 in Idaho; or 19 in Alaska if selling tobacco.
Ability to pass a drug test.
Ability to work in a fast-paced environment.
Ability to organize and prioritize tasks and projects.
Accuracy and attention to detail.
Ability to perform the essential functions of the position with or without reasonable accommodation.

Nice To Haves

Knowledge of company policies, procedures, and organizational structure.
Related retail experience.

Responsibilities

Deliver and encourage other associates to deliver excellent customer service.
Perform cashier functions, including opening and closing the register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and using knowledge of produce codes.
Complete the file maintenance log for price discrepancies.
Maintain checkstand cleanliness according to housekeeping standards.
Answer telephones.
Comply with all corporate policies.
Promote and follow company initiatives.
Verify Electronic Article Surveillance tags are deactivated or removed from products at point of sale.
Respond to Electronic Article Surveillance pedestal activations and verify tag removal as necessary.
Maintain all store accounting functions.
Prepare bank deposits of excess cash and checks.
Open and close the customer service desk.
Process refunds, exchanges, money orders and transfers, bill payments, gift cards, purchase orders, and equipment rentals.
Provide lottery service (except in Alaska) and fish and game licenses.
Send and receive faxes.
Administer lost and found.
Run vendor reports.
Work cooperatively in a fast-paced and sometimes stressful environment.
Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
Handle customer and business information with honesty and integrity.
Follow directions and seek assistance when necessary to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Work weekends regularly, any shift, and overtime as needed.