Front End Adjuster

Bridge Specialty Group • Dallas, TX

33d • Onsite

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is looking for a Front End Adjuster to join our growing team in Dallas, TX! The Claims Adjustor is responsible for evaluating claims from start to finish using exceptional customer service qualities. Handles claims from initial contact through to conclusion. Thoroughly investigates claims and verifies eligibility Responsible for maintaining positive customer relationships seeking to enhance organizational skills. Manages a high call volume with exception communication and customer service skills Successfully works independently and in a team atmosphere. Skillfully adapts and uses critical thinking and problem-solving issues.

Requirements

• Minimum 1-2 years of call/contact center experience
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite and industry standard web applications
• Ability to maintain a high level of confidentiality

Nice To Haves

• Minimum of 3-5 years claim handling experience
• Bilingual is a plus, not required
• Service Advisor or Service Drive experience a plus
• Basic mechanical knowledge of automotive systems.

Responsibilities

• Evaluating claims from start to finish using exceptional customer service qualities.
• Handles claims from initial contact through to conclusion.
• Thoroughly investigates claims and verifies eligibility.
• Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
• Manages a high call volume with exception communication and customer service skills.
• Successfully works independently and in a team atmosphere.
• Skillfully adapts and uses critical thinking and problem-solving issues.

Benefits

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Paid Time Off
• Generous benefits package: health, dental, vision, 401(k), etc.
• Employee Stock Purchase Plan
• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed