Front Door Associate Part Time

BJ's Wholesale Club • Wayne, NJ

4d • $17 - $21

About The Position

The Front Door Associate is responsible for merchandise protection procedures, monitoring entrance and exit activity, and providing superior service to members. The role supports club policies, procedures, and compliance; helps maintain a safe, positive, clean, and organized environment; and works collaboratively to achieve club standards. Associates are expected to act with honesty and integrity, respond to member concerns, maintain a friendly attitude, and adapt to changing needs. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Strong interpersonal skills and attention to detail.
• Ability to use a smart handheld device.
• Must successfully complete required training and certification processes.
• Must have been employed with the company for at least 6 months.
• Must be at least 18 years old, except Indiana (at least 19) and Delaware (at least 21).
• Regular, predictable, full attendance is an essential function of the job.

Nice To Haves

• Basic math skills preferred.

Responsibilities

• Greet, assist, and thank members promptly, professionally, and courteously; resolve concerns and escalate issues to management when needed.
• Follow merchandise protection procedures and shrink alert protocols; maintain the AP Alert Binder according to standards.
• Follow BEST procedures, including cross-checking merchandise against register receipts and verifying high-value items; record receipt discrepancies and notify the front line for correction.
• Audit Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
• Inspect known repack articles to ensure repack awareness guidelines are followed.
• Monitor member and visitor traffic entering and exiting the club.
• Respond to Electronic Article Surveillance (EAS) alarms according to established procedures.
• Maintain safety standards for members and team members.
• Inspect team members’, members’, and vendors’ bags, backpacks, briefcases, and lunch boxes as they leave the building.
• Process empty water jug return vouchers for members.
• Maintain club policies and procedures and perform other assigned duties, including work in other departments as needed.
• Support daily GOLD Member Standards and club standards, including keeping the club clean and organized.
• Understand how to access and read department production and/or financial performance reporting and recognize how consistent execution affects the business.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, plus optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed