Front Desk

Mid Atlantic Retina • Bala-Cynwyd, PA

9d

About The Position

Mid Atlantic Retina is seeking a Front Desk employee to support its retina practice. The role involves checking patients in and out, copying patient insurance cards, ensuring referrals are presented, completing patient information in the EMR system, entering and verifying insurance, scheduling patients, and assisting with other office-related tasks. The position offers opportunities for bonuses and career growth.

This is a full-time position with a Monday through Friday, 40-hour work week. Working hours range between 7 a.m. and 5 p.m., and overtime is available. The position is eligible for a $1,000 hiring incentive for new hires: $500 after successful completion of 90 days of employment and $500 after successful completion of one year. The incentive is not available to agency hires, internal transfers, or re-hires.

Requirements

• High school diploma or GED.
• Knowledge of ICD-10, CPT, and Microsoft Office Suite.
• Ability to lift or move objects weighing over 20 pounds.
• Ability to meet the listed communication, vision, manual dexterity, physical stamina, computer/data-processing, and documentation demands.

Nice To Haves

• One year of front desk experience in a medical office or equivalent is desired.
• NextGen knowledge is preferred but not required.

Responsibilities

• Check patients in and out.
• Copy patient insurance cards and ensure referrals are presented.
• Complete patient information in the EMR system.
• Enter and verify insurance information.
• Schedule patients.
• Assist with other office-related tasks.
• Communicate with patients verbally, in person, by telephone, and by email.
• Assist patients with credit card payments, stylus, and insurance cards at check-in and check-out.

Benefits

• $1,000 hiring incentive for eligible new hires, paid in two installments subject to employment milestones.
• 401(k) and profit sharing.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Life insurance.
• Short- and long-term disability.
• Paid time off.
• Bonuses.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED