Front Desk

HealthCARE Express • Bryant, AR

5d

About The Position

HealthCARE Express is hiring a Director of First Impressions to support daily clinic operations and create a welcoming experience for patients. The role involves helping patients from check-in through check-out, keeping clinic operations running smoothly, and providing attentive customer service in a fast-paced environment. The ideal candidate is friendly, dependable, energetic, organized, comfortable using computers, and able to multitask. Previous medical office or front desk experience is a plus, but willingness to learn and work as part of a team is also valued. New hires may be required to attend a four-day training session in Texarkana, Texas, as part of onboarding.

Requirements

• Positive attitude, strong work ethic, and genuine desire to help others.
• Organized and dependable.
• Comfortable using computers and able to multitask in a busy environment.
• Strong communication skills, attention to detail, and excellent customer service.

Nice To Haves

• Previous medical office or front desk experience.

Responsibilities

• Welcome patients and provide a friendly, positive experience from check-in to check-out.
• Answer phone calls, schedule appointments, and assist patients with questions or concerns.
• Verify patient information and insurance coverage, and maintain accurate records.
• Collect payments, maintain payment records, and handle patient information confidentially.
• Work with providers and medical staff to keep clinic operations running smoothly.
• Support teammates, assist with additional responsibilities, and embrace the “Everything is My Job” mentality.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability insurance
• Accident and critical illness insurance
• Benefit time off
• Bereavement leave
• Professional development opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed