Front Desk

Guardian Dentistry Partners•Prattville, AL

About The Position

Glynwood Park Dental is seeking a dynamic, experienced front desk receptionist to help create a welcoming patient experience. The role greets patients, assists them during their office visits, manages phone calls, and schedules appointments for dentists and hygienists. The office is fast-paced and requires multitasking. The company describes its atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence and providing the best care for patients.

Nice To Haves

  • Two to three years of experience preferred.
  • Associate degree preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name and assist them throughout their office visits.
  • Provide friendly service to people visiting or calling the office.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with proper attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.
  • Answer and manage phone calls.
  • Schedule patient appointments for doctors and hygienists.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans for employees working 30 hours or more.
  • Life insurance and disability insurance for employees working 30 hours or more.
  • Flexible schedules.
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