Front Desk - Pediatrics
Lone Star Circle of Care•Bastrop, TX
About The Position
The Front Desk employee is the first point of contact for patients in the clinic and helps create a positive patient experience. The role supports equitable patient care and healthier communities by welcoming patients and completing administrative tasks throughout the clinic shift. The position is for the Pediatrics setting.
Requirements
- High school diploma or GED.
- At least six months of experience working in a professional administrative environment.
- Customer service.
- Problem-solving skills.
- Adaptability.
- Attention to detail.
Nice To Haves
- Prior medical office and/or healthcare setting experience.
- Prior customer service experience.
- Proficiency with MS Office Suite, including Word, Excel, and Outlook.
- Bilingual English/Spanish language skills.
Responsibilities
- Clean and prepare the lobby upon arrival.
- Greet arriving patients using the AIDET/LOC technique.
- Check in patients and update patient charts as necessary.
- Verify insurance and collect copays as necessary.
- Schedule appointments, answer phone calls, sort faxes, and complete additional tasks.
- Perform closing procedures at the end of each shift.
Benefits
- Competitive salary.
- Medical, dental, and vision insurance.
- LSCC-paid life insurance.
- LSCC-paid short-term and long-term disability insurance.
- Paid time off.
- 403b Employee Retirement Plan.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
