Front Desk

ALIGN ENT AND ALLERGY • Howell, MI

8d • Onsite

About The Position

Michigan Ear Institute (Advanced Hearing of Brighton) is seeking a warm, organized, and customer-focused Front Desk Specialist to welcome patients and support daily practice operations. The role involves providing exceptional customer service in a fast-paced healthcare environment, handling administrative and patient-facing tasks, and collaborating with team members. Salary is based on experience. The position is located in Howell, Michigan.

Requirements

• High school diploma or equivalent.
• At least 2 years of medical office experience.
• Positive attitude, strong communication skills, and excellent phone etiquette.
• Detail-oriented and able to multitask in a busy environment.
• Dependable and eager to learn new systems.

Nice To Haves

• Experience with eCW EMR.

Responsibilities

• Greet patients and provide exceptional customer service.
• Handle incoming and outgoing calls using a multi-line phone system.
• Check patients in and out.
• Schedule appointments.
• Verify insurance.
• Process payments and referrals.
• Maintain accurate, up-to-date patient records and documentation.
• Collaborate with team members and support daily office operations.

Benefits

• 401(k)
• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Structured training program
• Brand-new office and supportive team

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED