Front Desk

Mid Atlantic Retina • Bala Cynwyd, PA

7d

About The Position

Mid Atlantic Retina is one of the largest retina practices in the area and offers employees bonuses and growth opportunities. The Front Desk employee checks patients in and out, copies patient insurance cards, and ensures referrals are presented. The role also includes completing information in the EMR system, entering and verifying insurance, scheduling patients, and assisting with other office-related tasks.

This is a full-time position with a Monday-through-Friday, 40-hour work week. Working hours range between 7 a.m. and 5 p.m., and overtime may be worked. The position is eligible for a $1,000 hiring incentive for new hires: $500 after successful completion of 90 days of employment and $500 after successful completion of one year. The incentive is not available to agency hires, internal transfers, or rehires.

Requirements

• High school diploma or GED.
• Knowledge of ICD-10, CPT, and the Microsoft Office Suite.
• Ability to communicate verbally with groups and individuals, by telephone, and by email.
• Ability to lift or move objects weighing over 20 pounds.
• Ability to use hands and demonstrate manual or finger dexterity, precision or speed, muscular coordination, and physical stamina.
• Ability to raise the dominant arm above shoulder height to assist patients with credit card payments, a stylus, and insurance cards at check-in and check-out.
• Ability to work with data and numbers, process data on a computer, attend to details, classify and record information, and store and retrieve information.
• Ability to communicate ideas, read with comprehension, write reports or other documentation, and teach or train patients.

Nice To Haves

• One year of front desk experience in a medical office or equivalent is desired.
• NextGen knowledge is preferred but not required.

Responsibilities

• Check patients in and out.
• Copy patient insurance cards and ensure referrals are presented.
• Complete information in the EMR system.
• Enter and verify insurance.
• Schedule patients.
• Assist with other office-related tasks.

Benefits

• 401(k)
• Profit sharing
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short- and long-term disability
• Paid time off
• Bonuses
• $1,000 hiring incentive for eligible new hires

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED