Front Desk

Guardian Dentistry Partners•Hampstead, NC

About The Position

Pierpan Family Dentistry is seeking a dynamic, experienced office professional with a friendly attitude and strong organizational skills to serve as its front desk receptionist. The role creates a welcoming patient experience, greets patients as they arrive, and assists them while they wait to see the dentist or hygienist. It also involves managing phone calls and scheduling patients for doctors and hygienists in a fast-paced office that requires multitasking. The employer describes its atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence in the profession and providing the best care for patients.

Nice To Haves

  • Two to three years of experience preferred.
  • Associate degree preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name with a friendly personality and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Answer and manage phone calls.
  • Schedule patients for doctors and hygienists.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with proper attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans for employees working 30 hours or more.
  • Life insurance and disability insurance for employees working 30 hours or more.
  • Flexible schedules.
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