FRONT DESK

Guardian Dentistry Partners•Prattville, AL

About The Position

Glynwood Park Dental is seeking a dynamic, experienced Front Desk professional to join its fast-growing team. The role serves as the office receptionist, welcoming patients and creating a positive patient experience while they wait to see a dentist or hygienist. It also involves managing phones and scheduling patients for doctors and hygienists in a fast-paced office that requires multitasking. The office describes its atmosphere as safe and welcoming and offers benefits and vacation time.

Requirements

  • Outstanding professionalism, high moral standards, and a self-motivated work ethic.
  • Strong communication and interpersonal skills to build trusting relationships with coworkers and patients.
  • A driven personality and commitment to striving for excellence in the profession and providing excellent patient care.

Nice To Haves

  • Two to three years of experience preferred.
  • Associate degree preferred.

Responsibilities

  • Complete daily insurance verifications for all scheduled patients.
  • Greet patients by first name and assist them throughout their office visit.
  • Provide friendly service to people entering the office or calling by phone.
  • Confirm future appointments.
  • Assist patients with billing questions.
  • Submit insurance claims with appropriate attachments and narratives.
  • Follow up on unscheduled recare and treatment appointments.
  • Answer and manage phone calls.
  • Schedule patient appointments for doctors and hygienists.

Benefits

  • Guaranteed hourly rate.
  • Paid vacation.
  • Paid holidays.
  • 401(k) program with matching contributions.
  • Competitive health, dental, and vision plans for employees working 30 hours or more.
  • Life insurance.
  • Disability insurance.
  • Flexible schedules.
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