Front Desk
Sethi Management•Patterson, CA
•$0 - $18
About The Position
The Front Desk/Guest Service role at Hampton Inn-Patterson provides friendly, efficient hospitality to guests. The position helps maintain a clean and safe environment, welcomes guests, handles check-ins and guest requests, maintains accurate guest and room records, and follows brand and safety standards. The role requires communication skills, familiarity with office software, and flexibility to work different shifts.
Requirements
- Excellent communication skills.
- Knowledge of office software.
- Ability to work flexible shifts.
Responsibilities
- Provide a clean and safe environment for guests.
- Check in guests efficiently and in a friendly manner.
- Ensure guests are assigned the type of room requested, charged the correct rate, and have their issues addressed.
- Follow brand standards.
- Keep records of room availability and guest accounts.
- Operate front desk software.
- Maintain a balanced cash and billing drawer.
- Welcome guests and respond to requests promptly and professionally.
- Know and follow safety and emergency procedures.
Benefits
- Friendly, professional environment.
- Room to grow and thrive.
- Competitive pay and bonuses.
- Health insurance.
- Sick and vacation time.
- Time and a half for working holidays.
- 401(k) matching.
- Generous referral program.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
