Front Desk Volunteer

Otterbein SeniorLife•Marblehead, OH

About The Position

Otterbein SeniorLife Marblehead is seeking friendly and dependable volunteers to assist at the front desk of its senior living community. Volunteers help create a welcoming environment for residents, families, visitors, vendors, and staff while supporting reception and light administrative needs. The opportunity is suited to retirees and community members who want to stay active, connected, and contribute a few hours each week. Flexible scheduling options are available.

Requirements

  • Friendly, positive, and professional demeanor.
  • Comfortable answering phones and interacting with the public.
  • Strong communication and customer service skills.
  • Ability to maintain confidentiality.
  • Basic organizational skills.
  • Reliable and dependable attendance.

Nice To Haves

  • Retirees looking to stay active and involved.
  • Individuals seeking volunteer experience in a healthcare or senior living setting.
  • Community members who enjoy helping others and meeting new people.
  • Anyone looking to give back while filling free time with meaningful work.

Responsibilities

  • Answer and direct incoming phone calls professionally and courteously.
  • Greet residents, visitors, family members, and vendors.
  • Collect, sort, and distribute incoming mail and packages.
  • Assist with light administrative tasks, including filing, copying, and organizing paperwork.
  • Help maintain the reception area and ensure it is welcoming.
  • Provide general information and assistance to visitors.
  • Support various departments with occasional clerical projects.

Benefits

  • Flexible scheduling options available.
  • Opportunity to stay engaged and connected with the community.
  • Opportunity to build meaningful relationships with residents and team members.
  • Opportunity to share experience and talents in a rewarding environment.
  • Gain a sense of purpose while making a positive impact on older adults.
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