Front Desk Volunteer

Otterbein SeniorLife•Marblehead, OH

About The Position

Otterbein SeniorLife Marblehead is seeking friendly and dependable volunteers to assist at the front desk in a senior living community. Volunteers support residents, families, visitors, vendors, and staff by helping create a welcoming reception experience. The opportunity is suited to people seeking a meaningful way to spend a few hours each week, including retirees and community members interested in helping others.

Requirements

  • Friendly, positive, and professional demeanor.
  • Comfortable answering phones and interacting with the public.
  • Strong communication and customer service skills.
  • Ability to maintain confidentiality.
  • Basic organizational skills.
  • Reliable and dependable attendance.

Responsibilities

  • Answer and direct incoming phone calls professionally and courteously.
  • Greet residents, visitors, family members, and vendors.
  • Collect, sort, and distribute incoming mail and packages.
  • Assist with light administrative tasks, including filing, copying, and organizing paperwork.
  • Help maintain a welcoming reception area.
  • Provide general information and assistance to visitors.
  • Support various departments with occasional clerical projects.

Benefits

  • Flexible scheduling options are available.
  • Opportunity to stay engaged and connected with the community.
  • Opportunity to build meaningful relationships with residents and team members.
  • Opportunity to share experience and talents in a rewarding environment.
  • Opportunity to gain a sense of purpose while making a positive impact on older adults.
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