Front Desk Specialist (Entry level)
About The Position
Charleston Plastic Surgery, a division of Charleston ENT and Allergy, is hiring a full-time, entry-level Front Desk Specialist. The role is a primary point of contact for patients, handling appointments and medical spa services, patient questions and concerns, and skincare and cosmetic sales. The practice includes two plastic surgeons, a nurse practitioner, and a licensed esthetician, and offers training to candidates interested in the plastics or medical spa industry. The ideal candidate demonstrates maturity and compassion when assisting patients, providers, and coworkers and has a team-oriented mindset.
Requirements
- Efficiently use computers.
- Demonstrate maturity and compassion when assisting patients, providers, and coworkers.
- Have a team-oriented mindset.
Nice To Haves
- Previous customer service experience is preferred.
- Interest in the plastics or medical spa industry.
Responsibilities
- Check patients in and out for appointments.
- Schedule patient appointments.
- Collect payments from patients.
- Answer patient inquiries by phone, fax, or in person.
- Review charts for the following day's cases.
- File, maintain, and ship charts to other offices.
- Verify and transmit schedules to transcription.
- Enter patient demographics into information systems.
- Conduct consultations to promote and sell cosmetic products.
- Coordinate with vendors and manage inventory.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
