Front Desk Specialist (Entry level)
About The Position
Charleston Plastic Surgery, a division of Charleston ENT and Allergy, is hiring an entry-level, full-time Front Desk Specialist. The practice includes two plastic surgeons, a nurse practitioner, and a licensed esthetician and focuses on excellent care and lasting patient relationships. The specialist is a primary point of contact for patient questions and concerns and supports appointment scheduling, medical spa services, and skincare and cosmetic sales. The role may suit someone interested in plastic surgery or the medical spa industry; training is provided to the right candidate.
Requirements
- Efficient computer skills.
- Demonstrate maturity and compassion when assisting patients, providers, and coworkers.
- Have a team-oriented mindset.
Nice To Haves
- Previous customer service experience is preferred.
- Interest in the plastic surgery or medical spa industry.
Responsibilities
- Check patients in and out for appointments.
- Schedule patient appointments.
- Collect payments from patients.
- Answer patient inquiries by phone, fax, or in person.
- Review charts for the following day’s cases.
- File, maintain, and ship charts to other offices.
- Verify and transmit schedules to transcription.
- Enter patient demographics into patient information systems.
- Conduct consultations to promote and sell cosmetic products.
- Coordinate with vendors and manage inventory.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
