Front Desk Receptionist (Dermatology) - Tampa, FL

Anne Arundel Dermatology•Tampa, FL

3d•Onsite

About The Position

We’re hiring a Front Desk Receptionist to join our Academic Alliance in Dermatology team in Tampa, FL. This role plays an important part in creating a positive patient experience while supporting day-to-day front office operations, including patient check-in and check-out, scheduling, payments, insurance information, and maintaining accurate patient records. The schedule is Monday - Friday, 8:00 AM - 5:00 PM with a 1-hour lunch. Bilingual fluency in English and Spanish is required. At Anne Arundel Dermatology, we give exceptional care to our patients and each other. We are committed to continual training and education for our physicians and staff. We stay on top of the latest developments in dermatology including ongoing research, emerging treatments, new medications, and prevention methods. You can find more than just a job with Anne Arundel Dermatology. We believe in providing our new associates with intensive hands-on training and long-term career growth opportunities from within. Founded 50+ years ago with a mission to provide the highest quality and full spectrum of medical, surgical, and esthetic skin care services to each and every one of its patients, Anne Arundel Dermatology has assembled the finest group of dermatologists in the Mid-Atlantic and Southeastern states. With 300+ clinicians and 110+ locations in 7 states, we’re thriving, growing, and looking to add talented individuals to our team!

Requirements

Excellent customer service and communication skills.
Fluency in English and Spanish (required).
Strong attention to detail, organization, and time management.
Ability to manage multiple tasks in a fast-paced environment.
Knowledge of HIPAA standards.
Comfortable using multi-line phone systems and standard office equipment.
Ability to work effectively both independently and as part of a team.
High school diploma or GED required.
At least 2 years of experience in a customer-facing or customer service role required.

Nice To Haves

Experience using electronic medical records (EMR/EHR) preferred.
Flexibility to travel to and provide coverage at nearby practice locations as needed.
Previous dermatology experience preferred.
1-3 years of recent experience as a Medical Receptionist in a clinical or surgical setting preferred.

Responsibilities

Greet patients in a pleasant and professional manner.
Screen calls, schedule appointments, and coordinate referrals.
Take accurate and concise phone messages.
Enter complete patient demographics when scheduling appointments.
Review patient charts to ensure required information and signatures are complete.
Check patients in and out.
Monitor patients in the reception area and communicate with them as needed.
Collect patient payments.
Update product inventory and fulfill inventory orders.
Run end-of-day reports and balance payment totals when assigned closing duties.
Distribute incoming reports and correspondence to patient charts.
Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
Treat patients with dignity, empathy, and professionalism.
Assist other staff as needed.
Perform other duties as assigned by management.

Benefits

Medical, Dental & Vision insurance – effective 1st of the month after date of start
Short-term and long-term disability
Voluntary life (employee, spouse, and child)
Critical Illness
Hospital Indemnity – Effective the 1st of the month following date of hire
Company provided Basic Life/AD&D insurance
Paid time off
Paid holidays
Retirement Savings account
Employee discount on cosmetic services and products