Front Desk Receptionist (Chatham)

DENTAL DREAMS•Chicago, IL

10d•Onsite

About The Position

Dental Dreams LLC is hiring a Front Desk Receptionist for its Chatham office in Chicago, Illinois. The role focuses on scheduling patient appointments, supporting operational goals, and providing excellent service to patients. The ideal candidate is bilingual in Spanish, has strong customer service skills, and is passionate about helping others. The company is also interested in training candidates who seek to become Dental Assistants or Office Managers. Dental Dreams LLC provides dental services in modern facilities, with a mission to serve underserved communities. The company describes its team as talented and dedicated and is committed to an inclusive and diverse workplace.

Requirements

Bilingual in Spanish.
Customer service experience.
Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service.
Work as part of a team, emphasizing communication.
Schedule patient appointments in line with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies on time.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.