Front Desk Receptionist (Chatham)

DENTAL DREAMS•Chicago, IL

10h•$17 - $18•Onsite

About The Position

Dental Dreams LLC is hiring a Front Desk Receptionist for its Chatham office in Chicago, Illinois. The position focuses on scheduling appointments, supporting operational goals, and providing excellent service to patients. The ideal candidate is bilingual in Spanish, has strong customer service skills, and enjoys helping others. The role involves patient-facing reception and administrative work in a fast-paced dental office, including appointment coordination, benefit verification, payment collection, records maintenance, and support with insurance claims and treatment plans. Dental Dreams LLC provides dental services in first-class facilities to underserved communities. The company states that it is committed to an inclusive and diverse workplace and is an Equal Employment Opportunity employer. It is also interested in training candidates seeking to become Dental Assistants and/or Office Managers.

Requirements

Bilingual in Spanish.
Customer service experience.

Nice To Haves

Experience with Dentrix and/or Eaglesoft.

Responsibilities

Maintain a high level of customer service at all times.
Work as part of a team, emphasizing communication.
Schedule patient appointments in line with monthly and daily patient goals.
Answer phones and confirm appointments.
Greet and check in patients.
Accurately verify dental benefits.
Maintain detailed patient records in a fast-paced environment.
Collect payments, co-payments, and deductibles.
Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
Pull patient charts for future appointments when necessary.
Maintain a clean and professional office environment.
Assist with presenting and/or explaining treatment plans.