Goodman Dermatology - Front Desk Receptionist - Buford

AQUA DERMATOLOGY MANAGEMENT LLC•Buford, GA

About The Position

The Front Desk Receptionist is the first point of administrative contact for patients and performs essential office functions, including greeting patients, scheduling appointments, and checking patients in and out. The role supports patient flow and a positive patient experience while assisting with front-office operations at the Buford location.

Requirements

High school diploma or equivalent required.
Excellent oral communication skills.
Able to work independently and ask for help when needed.
Able to analyze and interpret information.
Able to communicate and decipher information telephonically and electronically.

Nice To Haves

One to two years of medical office experience preferred.

Responsibilities

Greet and welcome patients upon arrival for appointments.
Register new patients and update existing patient demographics by collecting required treatment documentation; accurately collect and apply payments for services and products.
Answer calls using proper telephone etiquette and direct calls as needed.
Facilitate patient flow by notifying clinical staff of arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out.
Maintain office supplies by anticipating inventory needs and monitoring office equipment.
Learn new products and maintain an accurate inventory of items.
Provide excellent customer service to ensure a positive patient experience.
Verify patient health benefits with approved healthcare companies.
Schedule appointments.
Send and receive medical records and referrals for patient care.
Keep the reception area clean and organized.
Work collaboratively in a team to accomplish everyday tasks.
Perform other duties as assigned.