Goodman Dermatology - Front Desk Receptionist - Canton

AQUA DERMATOLOGY MANAGEMENT LLC • Canton, GA

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About The Position

Goodman Dermatology, an AQUA Dermatology portfolio practice, is hiring a Front Desk Receptionist to serve as an initial administrative contact for patients. The role supports office operations by welcoming patients, managing appointments, registering patients, and facilitating check-in and check-out. It also involves handling payments, verifying health benefits, managing records and referrals, maintaining supplies and inventory, and keeping the reception area organized. The receptionist is expected to provide excellent customer service and work collegially with the office team.

Requirements

• High school diploma or equivalent.
• Excellent oral communication skills.
• Ability to work independently while asking for help when needed.
• Ability to analyze and interpret information.
• Ability to communicate and decipher information by telephone and electronically.

Nice To Haves

• 1–2 years of medical office experience preferred.

Responsibilities

• Greet and welcome patients when they arrive for appointments.
• Register new patients and update existing patient demographic information by collecting required treatment documentation.
• Accurately collect and apply payments for services and products.
• Answer telephone calls politely, use proper telephone etiquette, and direct calls as needed.
• Facilitate patient flow by notifying clinical staff of arrivals, monitoring potential delays, communicating with patients and staff, and checking patients in and out.
• Maintain adequate office supplies by anticipating inventory needs and monitoring office equipment.
• Learn about new products and maintain an accurate inventory of all items.
• Provide excellent customer service to support a positive patient experience.
• Verify patient health benefits with approved healthcare companies.
• Schedule appointments.
• Send and receive medical records and referrals for patient care.
• Keep the reception area clean and organized.
• Work collaboratively with the team to accomplish daily tasks.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision coverage available after 30 days of hire.
• Short-term disability and life insurance, along with ancillary options.
• 401(k) available after 90 days of hire.
• Growth and advancement opportunities.
• Discounts on services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED