About The Position

The Front Desk Receptionist serves as the first point of contact for visitors, vendors, and employees. The role manages front desk operations, maintains security protocols, coordinates guest and vendor access, and supports administrative and facility-related functions. The ideal candidate is professional, organized, customer-focused, and able to handle sensitive information with discretion.

Requirements

  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office and web-based applications.
  • Ability to handle confidential and sensitive information with discretion.
  • Calm and professional demeanor, especially in emergency situations.
  • Successful completion of a Health Care Sanctions background check.
  • High school diploma or equivalent required.

Nice To Haves

  • Associate degree preferred.
  • At least 1 year of receptionist or front desk experience in a corporate environment preferred.

Responsibilities

  • Greet and professionally assist visitors, vendors, and guests.
  • Manage visitor sign-in and check-out procedures in accordance with company security policies.
  • Issue, track, and maintain temporary and vendor badges, including check-in and check-out.
  • Maintain awareness of vendor access permissions, including approved floors and departments.
  • Coordinate and confirm guest and vendor arrival times with internal staff.
  • Notify appropriate staff and/or HR immediately upon guest arrival.
  • Serve as liaison with building management regarding badge access and security updates.
  • Validate parking and manage user login access to the parking web application.
  • Receive, log, and secure premium payments until Accounts Receivable retrieves them.
  • Notify staff and departments when packages arrive that are not routed to the mailroom.
  • Maintain accurate logs of visitors, vendors, parking validations, badge assignments, and payments.
  • Support additional administrative duties as assigned.
  • Perform other job-related duties as assigned.
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