Front Desk Receptionist

Pulse Vascular • Vineland, NJ

1d • $18 - $20

About The Position

A medical office is seeking a full-time, bilingual (Spanish) Medical Receptionist to perform office duties and help the healthcare practice run efficiently. The receptionist works directly with practice staff and handles phone calls, patient records, scheduling, and other front desk responsibilities. The position is scheduled Monday through Friday, 8:30 AM to 4:30 PM, with an expected 40 hours per week.

Requirements

• At least 2 years of experience working for a healthcare practice or hospital.
• Prior experience scheduling within an EMR system is required.
• Bilingual Spanish is required.
• Customer service skills, including providing prompt, friendly, timely support and following cases through to resolution.
• Ability to maintain composure in a high-pressure, fast-paced environment.
• Ability to work independently and as part of a team.
• Active listening, oral communication, and written communication skills.
• Professional, respectful, friendly presentation and a positive attitude.
• Strong phone etiquette and ability to handle a multi-line telephone system.
• Interpersonal skills to build rapport with people from various backgrounds and personalities.
• Proficiency with Microsoft Office tools and strong keyboarding skills.
• Strong organizational skills, attention to detail, multitasking, prioritization, and adaptability.
• Basic skills operating and maintaining office machinery.

Responsibilities

• Answer phone calls and greet patients as they enter the facility.
• Register new patients in the Electronic Medical Record (EMR) and handle patient insurance information.
• Schedule patient appointments by phone and in person.
• Handle incoming and outgoing faxes.
• Maintain patients’ paper and electronic medical records.
• Provide prompt, friendly customer support and follow up on cases through resolution.
• Use a multi-line telephone system and basic office machinery.
• Communicate customer needs and requests to management and appropriate units.
• Prioritize and manage multiple front desk assignments.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Generous paid time off
• Vision insurance
• Life insurance
• Critical illness and long-term disability coverage

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed