Front Desk Receptionist
About The Position
As a Front Desk Receptionist, you will help make a difference in patients’ lives by communicating clearly, adapting your approach to their needs, and maintaining accurate medical records. The position requires strong attention to detail and a patient-focused approach. The role is based at Eye Associates Northwest Northgate in Seattle, Washington, and includes local travel. Work hours are Monday through Friday, 7:00 a.m. to 4:30 p.m. Comprehensive EyeCare Partners (CompEye), which includes twelve ophthalmology practices across Nevada, Washington, Texas, and Utah, emphasizes patient focus, teamwork, compassion and kindness, continuous innovation, integrity, and results-driven work.
Requirements
- At least one year of experience in a fast-paced environment focused on patient care or customer service.
- Proficiency in Microsoft Word, Outlook, and Excel.
- High school diploma or GED preferred.
- Regular use of hands to finger, handle, or feel; frequent standing, walking, and sitting; frequent lifting or moving of up to 10 pounds and occasional lifting or moving of up to 25 pounds; and close, color, and peripheral vision, depth perception, and ability to adjust focus.
Nice To Haves
- Healthcare experience preferred.
- Knowledge of data entry and medical office software preferred.
Responsibilities
- Organize and maintain patient chart files, including generating chart numbers, filing charts, and retrieving charts.
- Answer telephone calls by responding to inquiries, directing callers to appropriate personnel, or initiating triage slips for medical personnel to respond.
- Schedule appointments and enter appointment dates and times into the computerized scheduler.
- Greet and direct patients, salespeople, and visitors.
- Register patients by verifying that their records are current and accurate.
- Coordinate patient referrals through insurance and other physician offices.
- Collect patient payments and reconcile daily cash reports.
- Perform other duties as assigned.
Benefits
- Generous paid time off.
- Medical, dental, and vision benefits.
- Paid holidays.
- Company-paid life insurance.
- 401(k).
- Paid mileage between practices during work hours.
- Ongoing education opportunities, including certification reimbursement.
- Discount programs, including vision discounts on products and services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
