Temporary Front Desk Receptionist

Blackstone Consulting, Inc.•Cupertino, CA

1d•Onsite

About The Position

Blackstone Consulting, Inc. is seeking a customer-service-driven Temporary Front Desk Receptionist to support multiple locations across Apple Park. This full-time, five-month temporary assignment runs from January 8, 2027, through June 4, 2027, with potential for extension based on business needs. The role is performed onsite and requires flexibility to move between campus locations during the day and adapt to changing business needs. The receptionist greets employees and guests, contacts hosts about guest arrivals, maintains guest logs, issues badges, answers and routes calls, and provides high-level customer service to executive-level clientele. Other duties include data entry, filing, mail distribution, maintaining work-area cleanliness and safety, monitoring supplies, arranging furniture and electronics orders, escorting guests between buildings, and assisting with projects and training activities. The role also involves safely driving mobility club carts to transport guests, VIPs, and individuals with varying accessibility needs around Apple Park. The schedule is an eight-hour day shift, Monday through Friday, with start times varying between 7:00 AM and 8:00 AM and shifts ending no later than 5:00 PM. Weekends and holidays are not required.

Requirements

Excellent written, verbal, technical, and communication skills.
Strong computer skills, including email, calendar applications, and office systems.
Ability to work independently and collaboratively and build effective working relationships.
Strong organization, multitasking, time-management, and prioritization skills, including the ability to meet deadlines.
Professional demeanor and composure when interacting with employees, visitors, and executive-level clientele.
Strong problem-solving, conflict-resolution, judgment, and decision-making skills.
Ability to give and receive constructive feedback, maintain positive relationships, and recognize when issues should be escalated.
Flexibility to support multiple campus locations and accommodate last-minute schedule or location changes.
Valid driver's license and clean driving record, subject to DMV and background screening.
Reliable personal transportation and ability to travel between campus locations during the workday.
Ability to safely operate mobility club carts to transport guests, VIPs, and individuals with varying accessibility needs.
Availability for an eight-hour, Monday-through-Friday day shift, with start times between 7:00 AM and 8:00 AM and shifts ending no later than 5:00 PM.

Nice To Haves

At least one year of customer service experience.
Proficiency with Calendar, Mail, and other macOS/OSX-based office systems.
Associate's degree.

Responsibilities

Greet employees and guests, help them feel comfortable, and connect guests with the correct host.
Notify hosts promptly when their guests arrive.
Maintain guest logs and issue badges when necessary.
Perform data entry as required or requested.
Monitor and maintain work areas and equipment to meet corporate standards for cleanliness, maintenance, and safety.
Handle guest complaints and disputes using appropriate procedures and judgment.
Complete filing, sorting, mail distribution, and additional projects as needed.
Monitor office supplies and arrange orders for furniture and electronics as required.
Walk and escort guests to buildings across campus.
Operate telephone systems to answer and route calls, provide information, and assist with special requests.
Provide high-level customer service to executive-level clientele.
Create and deliver learning materials, assess learner progress, and foster a positive learning environment.
Safely operate mobility club carts to transport guests, VIPs, and individuals with varying needs, including accessibility needs, between locations at Apple Park.
Apply job skills and company policies and procedures to complete assigned tasks, recognizing when occasional deviations from routine procedures are needed.
Assist with other requested projects or tasks.