Front Desk Receptionist- Greenbelt, MD.

Anne Arundel Dermatology•Greenbelt, MD

9d•$18 - $22•Onsite

About The Position

Anne Arundel Dermatology is hiring a Front Desk Receptionist for its outpatient dermatology practice in Greenbelt, Maryland. The role supports a positive patient experience and the practice’s day-to-day administrative operations, including patient check-in and check-out, appointment scheduling, payments, insurance information, and maintaining accurate patient records. The receptionist greets and assists patients, handles calls and referrals, reviews charts, collects payments, manages communications and inventory, and helps other staff as needed. The position may require travel to nearby practice locations to provide coverage. Anne Arundel Dermatology describes itself as a growing dermatology organization founded more than 50 years ago, with over 300 clinicians and more than 110 locations in seven states. It offers hands-on training and long-term career growth opportunities. The pay range is $18–$22 per hour, depending on experience. Benefits are offered to employees working 30 or more hours per week.

Requirements

Excellent customer service and communication skills.
Strong attention to detail, organization, and time management.
Ability to manage multiple tasks in a fast-paced environment.
Knowledge of HIPAA standards.
Ability to work effectively both independently and as part of a team.
High school diploma or GED required.
At least 2 years of experience in a customer-facing or customer service role required.
Sitting, some standing, stooping, and reaching.
Manual dexterity sufficient to operate a keyboard.
Correctable vision to 20/20 and hearing within a normal range for telephone contacts.
Ability to lift and carry up to 30 pounds.

Nice To Haves

Experience using electronic medical records (EMR/EHR).
1–3 years of recent experience as a Medical Receptionist in a clinical or surgical setting.
Previous dermatology experience.

Responsibilities

Greet patients in a pleasant and professional manner.
Screen calls, schedule appointments, and coordinate referrals.
Take accurate and concise phone messages.
Enter complete patient demographics when scheduling appointments.
Review patient charts to ensure required information and signatures are complete.
Check patients in and out.
Monitor patients in the reception area and communicate with them as needed.
Collect patient payments.
Update product inventory and fulfill inventory orders.
Run end-of-day reports and balance payment totals when assigned closing duties.
Distribute incoming reports and correspondence to patient charts.
Ensure phone messages, faxes, and interdepartmental communications are addressed in a timely manner.
Treat patients with dignity, empathy, and professionalism.
Assist other staff as needed.
Perform other duties as assigned by management.
Travel to and provide coverage at nearby practice locations as needed.

Benefits

Medical insurance, effective the first of the month after start date (for employees working 30+ hours per week).
Dental insurance, effective the first of the month after start date (for employees working 30+ hours per week).
Vision insurance, effective the first of the month after start date (for employees working 30+ hours per week).
Short-term disability, effective the first of the month following date of hire (for employees working 30+ hours per week).
Long-term disability, effective the first of the month following date of hire (for employees working 30+ hours per week).
Voluntary life insurance for employee, spouse, and child, effective the first of the month following date of hire (for employees working 30+ hours per week).
Critical Illness coverage, effective the first of the month following date of hire (for employees working 30+ hours per week).
Hospital Indemnity coverage, effective the first of the month following date of hire (for employees working 30+ hours per week).
Company-provided Basic Life/AD&D insurance.
Paid time off.
Paid holidays.
Retirement Savings account.
Employee discount on cosmetic services and products.
Hands-on training and long-term career growth opportunities.