Front Desk at Drybar Uptown New Orleans

WellBiz Brands • New Orleans, LA

24d • Onsite

About The Position

Drybar Uptown New Orleans is seeking a friendly, outgoing, and energetic Front Desk Receptionist to support the client experience and daily shop operations. The receptionist is the face of the shop, guiding clients from check-in through check-out, helping maintain smooth shop flow, following front desk requirements, and supporting service and sales in a fun, efficient, and professional atmosphere.

The scheduled shifts are Wednesday, Thursday, and Friday from 1:30 p.m. to 7:00 p.m. Occasional Sundays are required, and availability during the holiday months of November and December is required. Starting pay is $12 per hour, based on experience, with commissions and sales incentives.

Requirements

• At least 1 year of customer service experience in a fast-paced environment, such as retail, front desk, hospitality, or a salon or spa.
• High school diploma or equivalent.
• Ability to multitask, solve problems, and maintain composure under pressure.
• Ability to stand or walk for 6–8 hours per shift.
• Strong track record of delivering exceptional customer experiences.
• Technically savvy and comfortable with front desk operations.
• Professional, friendly, and team-oriented demeanor.
• Must be available for Wednesday, Thursday, and Friday evening shifts from 1:30 p.m. to 7:00 p.m., occasional Sundays, and holiday months (November–December).

Nice To Haves

• Experience with point-of-sale (POS) systems.

Responsibilities

• Greet clients and manage check-in and check-out using Booker.
• Manage client profiles and troubleshoot scheduling or point-of-sale issues.
• Handle payments, tips, and commissions with integrity.
• Answer phones and voicemails promptly.
• Review client notes to help provide personalized service.
• Pair clients with stylists and manage break schedules as needed.
• Support shop management in maintaining smooth daily operations.
• Serve complimentary beverages and engage clients.
• Maintain clear communication with the team and leadership.
• Recommend and sell products, tools, and memberships.
• Restock and maintain retail displays.
• Support merchandising and inventory tasks.
• Maintain shop cleanliness and complete assigned side work.
• Follow all opening, closing, and shift duties.
• Help onboard and train new Bartenders.
• Contribute to a positive, team-first culture.
• Attend mandatory meetings and uphold Drybar’s 10 Core Values.

Benefits

• Starting pay of $12 per hour, based on experience.
• 10% commission on product sales.
• $5–$10 bonus for each membership sold.
• Free blowouts Monday through Wednesday.
• Employee discounts on retail products.
• Flexible scheduling.
• Growth opportunities and ongoing professional development.
• Fun, positive work culture.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED