Front Desk Receptionist (Waukegan)
DENTAL DREAMS•Chicago, IL
•Onsite
About The Position
Dental Dreams LLC is hiring a Front Desk Receptionist in Waukegan, Illinois. The role focuses on scheduling patient appointments, supporting operational goals, and providing excellent customer service in a fast-paced dental office. Receptionists work as part of a team and help maintain a clean, professional office environment. Spanish fluency is a plus. The company is also interested in training candidates seeking to become Dental Assistants or Office Managers.
Requirements
- Customer service experience.
- Bilingual Spanish fluency is listed as a qualification and is a plus.
Nice To Haves
- Experience with Dentrix and/or Eaglesoft.
- Interest in training to become a Dental Assistant and/or Office Manager.
Responsibilities
- Maintain a high level of customer service.
- Work as part of a team, emphasizing communication.
- Schedule patient appointments in line with monthly and daily patient goals.
- Answer phones and confirm appointments.
- Greet and check in patients.
- Verify dental benefits accurately.
- Maintain detailed patient records in a fast-paced environment.
- Collect payments, co-payments, and deductibles.
- Create insurance claims and submit pre-authorizations to insurance companies in a timely manner.
- Pull patient charts for future appointments when necessary.
- Maintain a clean and professional office environment.
- Assist with presenting and explaining treatment plans.
Benefits
- Competitive compensation and pay.
- Medical insurance.
- Vision insurance.
- Free dental treatment at company locations.
- Paid time off (PTO).
- 401(k).
- Life insurance.
- Pet insurance.
- Vacation time.
- Additional benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
