Front Desk Receptionist / Physical Therapy Aide - Outpatient

Theradynamics • Suffern, NY

2d

About The Position

TheraDynamics is a therapist-owned company with more than 20 years of clinical excellence. Its outpatient clinics treat orthopedic, sports, and neurological patients using state-of-the-art equipment and evidence-based protocols. The role combines front desk and secretarial duties with patient transport and support in therapy treatment areas.

Front desk and secretarial work includes scheduling therapy, answering phone calls and emails, filing and printing medical records, ordering equipment invoices, typing medical reports, submitting maintenance requests, providing customer service, assisting with month-end billing tracking, and tracking completion of therapy documentation.

Patient transport and therapy support includes transferring and transporting residents and patients to and from therapy areas, monitoring them during exercise routines, setting up and cleaning treatment areas, cleaning and distributing wheelchairs, maintaining equipment and making minor repairs, and carrying out clerical duties. The employee helps maintain patient safety, keeps the work area orderly, follows instructions, completes assignments independently, and attends required in-service education and on-the-job training.

Requirements

• High school diploma or equivalent.
• Goal-oriented and self-motivated.
• Well-organized and detail-oriented.
• Exceptional communication and writing skills.

Responsibilities

• Schedule therapy appointments.
• Answer phone calls and emails.
• File and print medical records.
• Order equipment invoices.
• Type medical reports.
• Submit maintenance requests.
• Provide customer service at the front desk.
• Assist with tracking month-end billing.
• Track completion of therapy documentation.
• Assist unit staff with transferring residents and patients as necessary.
• Transport residents and patients to and from therapy treatment areas.
• Monitor residents and patients during exercise routines.
• Assist with setting up and cleaning treatment areas.
• Assist with cleaning and distributing wheelchairs.
• Maintain equipment and make minor repairs.
• Assist with clerical duties, including copying, faxing, filing, and answering phones.
• Keep the work area neat and orderly.
• Maintain resident and patient safety during transport and while assisting in treatment areas.
• Respond to instructions and guidance, find solutions to work-related problems, and complete assignments independently without constant supervision.
• Attend and participate in required in-service educational programs and on-the-job training as directed or scheduled.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED