Front Desk Receptionist and Admissions Assistant

Diocese of Arlington Catholic Schools•Alexandria, VA

About The Position

The Receptionist reports to the Director of Admissions and provides a welcoming atmosphere for the school front office. The role provides administrative and clerical assistance, handles routine matters to support efficient reception-area operations, and maintains knowledge of the school calendar, schedule, policies, and procedures relevant to the position. The Receptionist uses the school’s phone and front-entry systems, maintains professional confidentiality, and follows safety procedures for visitor entrance and access. The position interacts with students, current and prospective families, diocesan representatives, visitors, vendors, alumni, and friends of Bishop Ireton. It also supports the Admissions Office by collaborating with the Admissions Director on the shadow program for visiting students and assisting with tours, school visits, and admissions events as needed. This is a full-time position, 40 hours per week, with coverage from 7:30 a.m. to 3:30 p.m., 10 months per year.

Requirements

Strong time-management skills.
Reliability and organization to ensure a consistent start to each school day.
Attention to detail.
Fluent English.

Nice To Haves

Knowledge of Spanish.
Experience working in a Catholic school environment.

Responsibilities

Answer incoming calls and respond to visitors for the school and its offices.
Maintain a working knowledge of the rules and regulations in the Student/Parent Handbook.
Know school staff and their areas of responsibility to screen and route phone calls appropriately.
Provide limited backup administrative support to administrative offices when necessary.
Monitor front-door entry and review visitor access procedures using the sign-in and security system.
Announce visitors to their destinations as required.
Update student and parent information in the portal system as needed.
Communicate with facilities and maintenance staff and work with the technology department on front-office and phone-system needs.
Communicate with families, shadow visitors, and school inquiries by phone and in person while maintaining professionalism and positive interactions.
Collaborate with the Admissions Director to manage the shadow visitor program throughout the school year.
Perform other duties requested by the Director of Admissions, including administrative assistance for front-office admissions needs, tours, and admissions events.