BHEC Front Desk Patient Care Coordinator
MEDBRIDGE DEVELOPMENT COMPANY•Beverly Hills, CA
•$23 - $26•Onsite
About The Position
Beverly Hills Endosurgical Center is an outpatient facility specializing in endoscopies serving Beverly Hills and the surrounding areas. We are proud to offer a pristine and comfortable experience equipped to provide the highest caliber of care, combining state-of-the-art equipment with expert and friendly staff.
Requirements
- High school graduate or equivalent
- General office experience preferred
- Must have current BLS certification.
- Has full command of the English language, both verbal and written.
Responsibilities
- Greets the patient and family and is sensitive to their needs.
- Uses electronic charts and HST.
- Scheduling of surgical cases.
- Maintains appointment schedule for patients.
- Coordinates patient schedule with surgery schedule.
- Ensures that patient charts are pulled, and information is accurate prior to the surgery date.
- Screens, takes messages, routes incoming calls, and assists out-going calls.
- Responsible for keeping current registrations of patients, insurance companies and referring doctors.
- Processes and gives receipt for monies received from patients and is responsible for the petty cash fund.
- Takes down name and number of the adult (18 or over) taking the patient home and follows the center’s procedures relating to the patient’s departure.
- Sets up basic patient charts for each new patient, responsible for filing and auditing patient charts, checking for completeness and accuracy of the medical transcription.
- Refers charts back to appropriate staff and surgeons for completion.
- Compiles quarterly reports on medical record deficiencies and assist with peer review for the Quality Assurance and Performance Improvement (QAPI) Coordinator.
- Assures the confidentiality of all records by the required permission of the patient for releasing the chart information.
- Follows all HIPAA guidelines when handling patient records.
- Assures that all surgical charts are locked at the end of the day.
- Ensures subpoenas and record requests are handled correctly and in a timely manner.
- Ability to train and supervise new personnel for the front office area.
- Acts as a liaison between the surgical team and the patient’s family.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
